Obtaining a number – Numbers for two separate distributions are handed out before we open at 10:30am, we operate in a first come, first served fashion. So, there is usually a line that forms in the morning. You cannot receive another ticket for a friend who is "On the way" or "Will arrive later". Either you are here to get your own ticket, or you are not. If someone abuses the rules, they may be processed at the end, regardless of the number they possess.
For the Emergency Food Box line, the number you received will be called three times:
1st time – Sign In. We sign people in at the check in desk in numerical order. There is even number sign in list and an odd number sign in list. We will call out your number to come and sign in at the desk in numerical order. Sometimes one line may go quicker than another line, but do not to worry because we put everything back in numerical order. Tell us you are new when you sign in.
2nd time – Greeting. A greeter will call out your number and bring you back in numerical order. Your attendance and sign in information will be entered into the Second Harvest Food Bank network computer. They will also ask you some questions about your food request.
3rd time – Your food is packed and ready. After your food box is packed, it is brought outside to you. We will call out your number outside. (If we call the number several times, we may come inside to look for you if you are waiting inside.) This is when you must turn in your number to the volunteer in order to receive your food.
For the Supplemental Food line, the number you received will be the order in which you are to receive the supplemental foods:
Sign In. We sign people in at the front of the supplemental line in numerical order. Sometimes the line may go quickly. If you arrive before Noon and the line has been taken down, please ask for a supplemental distribution.
Please note: All eligible clients who receive food can receive food from only one food pantry within Spokane County. Clients who are found to be in violation of this rule will be instructed by Second Harvest to go to one pantry only. If a second violation occurs or if you try to fraudulently receive food when you know you are not entitled to it, the recipient will not be allowed to receive food from any pantry within Spokane Country for a period of six months.